3 Predictions for the Facilities Industry


If you have been paying attention to news about the economy, you may have seen some information about new construction and housing starts on the rise.And … since you are most likely affected by the lack of skilled labor, you know this issue is affecting our industry.Our job as a facilities maintenance technology company is to keep our eyes on the horizon and identify trends that will affect you and your role as a facilities manager.

Here are some predictions:

Prediction 1: The low rates you have enjoyed from the slow economy are going away.

Contractor hourly rates are going to increase incrementally over the next 12 - 18 months and then rapidly over the next few years. As more skilled labor turns to higher paychecks in the new construction world, the repair contractors how remain will also go to the highest paying customers.Our advice? Start looking for ways to reduce the amount of time contractors spend onsite. Take a look at how you manage NTE’s. Start negotiating contracts with longer terms for your repair contractors.

Prediction 2: You are going to have more work to do, and you are going to get more help in the office.

As the economy picks up, so will foot traffic in your stores. More things will break which means more work for you. The good news is, your company will have the cash to bring in help.Our advice? Begin developing the roles and characteristics for the folks you will inevitably be hiring. Knowing what you are looking for will reduce the amount of time it will take to identify candidates when you start feeling the pain of more work orders coming through your inbox.

Prediction 3: Preventative maintenance programs will be less common, less frequent, and only to keep up with the terms for equipment warranties.

Industry benchmarking data shows companies who have preventative maintenance programs also spend more money on their facilities programs.Our advice? Take a look at the programs you have in place. Decide what has to be done, and what can be looked at less frequently. Also, put processes in place to identify problem equipment and locations in real time instead of after the fact.This is our short list. What predictions do you see on the horizon?